1st Method (applies to all models)
Hard Reset (computer)
Hard Reset (computer)
- Plug your phone Into the computer via USB and Launch BlackBerry Desktop Manager (if you do not have it click here)
- When Desktop manager opens click Back up and Restore
- If data is on phone click Back up Data
- When back up is complete click Restore Phone
Hard Reset (through Phone)
- Open Menu and Click on Options
- Click on Security Options
- Click On Security Wipe
- Enter "blackberry" to confirm Wipe
Hard Reset (through Phone)
- Open Menu and click Options
- Click Security Options
- Click Gerneral Setting
- Click Menu & choose Wipe Handheld